Support Groups & Services

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SUPPORT GROUPS AND SERVICES:

Age Concern
112 Springfield Road, Chelmsford, Essex, CM2 6LF
Tel: 01245 346106

Al-Anon Family Groups
Support for families and friends of alcoholics
61 Great Dover Street, London, SE1 4YF
Helpline: 020 7403 0888 (Available daily 10.00am – 10.00pm)
Website: www.al-anon.org

Alcoholics Anonymous
PO Box 1, 10 Toft Green, York, YO1 7ND
24 hour helpline: 0845 769 7555
Email: help@alcoholics-anonymous.org.uk
Website: www.alcoholics-anonymous.org.uk

Barnardo’s
Barnardo’s supports young people and their families deal with disability, abuse, homelessness and bereavement.
Barnardo’s Tanners Lane, Barkingside, IG6 1QG
Website: www.barnardos.org.uk

Carers UK
Help for carers and their families
20 Great Dover Street, London, SE1 4LX
Helpline: 0808 808 777
Website: www.carers.uk.org

Chadwell St Mary Community Forum Ltd
Community support
Email: info@chadwell.org.uk
Website: www.chadwellcf.org.uk

The Child Bereavement Charity
The Saunderton Estate, Wycombe Road, Saudnerton, Buckinghamshire, HP14 4BF
Tel: 01494 568900
Email: support@childbereavement.org.uk
Website: www.childbereavement.org.uk

Citizens Advice Bureau
Voluntary and Community Resource Centre, High Street, Grays, Essex, RM17 6XP
Tel: 0844 826 9689
Email: bureau@thurrock.cab.org.uk
Website: www.thurrock-community.org.uk

Community Service Volunteers (CSV)
Opportunities for volunteers with learning disabilities and for volunteers to support people with
learning disabilities as they volunteer
2nd Floor, Thameside Complex, Orsett Road, Grays, RM17 5DX
Tel: 01375 396075
Website: www.csv.org.uk

Council for Voluntary Services (CVS)
The Beehive Resource Centre, West Street, Grays, Essex, RM17 6XP
Tel: 01375 389881
Website: www.thurrockcvs.demonweb.co.uk

National Domestic Violence Helpline
24 hour helpline for victims of domestic abuse
Tel: 0808 2000 247

National Drugs Helpline
Free 24 hour confidential advice
Tel: 0800 77 66 00
Website: www.ndh.org.uk
Website: www.talktofrank.com

Essex Family Information Service
Information on childcare, family support groups and out of school activities for children
Helpline: Monday-Friday 0800 055 68 74
Email: fis@essex.gov.uk
Website: www.familyinformationservices.org.uk

Families InFocus (Essex)
Supports families of children with disabilities and special needs aged 0 – 19 years
Families InFocus, Lancaster House, 140 Mildmay Road, Chelmsford, CM2 OEB
Tel: 01245 353575
Email: infocus-@fish.co.uk
Website: www.familiesinfocusessex.org.uk

Gingerbread
Offers support, help and advice to lone parents and their children.
255 Kentish Town Road, London, NW5 2LX
Freephone Advice Line: 0800 082 0925
Website: www.gingerbread.org.uk

HELP (Holiday Endeavour for Lone Parents)
HELP, 25 Brook Street, Hemswell, Gainsborough, DN21 5UJ
Tel: 01247 668 717
Email: Janice@help.fslife.co.uk
Website: www.helphols.co.uk

Home Start
National charity which uses volunteers to support families in their own homes.
Freephone: 0800 068 63 68
Website: www.home-start.org.uk

Hypnotherapy Directory
Connecting individuals with qualified professionals in the UK.
Tel: 01276 301242
Website: www.hypnotherapy-directory.org.uk
Email: george@hypnotherapy-directory.org.uk

Meet-a-Mum Association (MAMA)
Local self-help groups for pregnant women and those with young children.
54 Lillington Road, Radstock, BA3 3NR
Tel: 0845 120 3746
Website: www.netdoctor.co.uk

Netmums
Website offering information, advice and support
Website: www.netmums.com

Missing People Helpline
Tel: 0500 700 700

Motability
Charity which helps disabled people and their families become more mobile
22 Southwark Bridge Road, London, SE1 9HB
Tel: 0845 456 4566
Website: www.motability.co.uk

National Childbirth Trust
Information and support on all aspects of pregnancy and childbirth.
Tel: Pregnancy & Birth: 0300 330 0772 / Breastfeeding: 0300 330 0771 / Postnatal: 0300 330 0773 / Shared Experiences: 0300 330 0774 / Enquiries: 0300 330 0770
Website: www.nctpregnancyandbabycare.com

The Network
Support and information on drugs
The Connexions Centre, Grays, Essex, RM16
Tel: 01375 376111

NSPCC
24 hour child protection helpline
Tel: 0800 800 5000
Website: www.nspcc.org.uk

One Community Development Trust
Bringing together local people and groups to maximize the potential of Chadwell and Tilbury
134 Dock Road, Tilbury, Essex, RM18 7BT
Tel: 01375 768233 / 07999 346263
Website: www.onecommunity.org.uk

PACT (Parents of Autistic Children Together)
PACT, 482 Gale Street, Dagenham, Essex, RM9 4NU
Tel: 0208 220 0090
Email: admin.pact@ntlbusiness.com
Website: www.pact-uk.co.uk

Parentline Plus
Offers support to anyone parenting a child
Free 24 hour helpline: 0808 800 2222
Website: www.parentlineplus.org.uk

Quit Smoking Blog
Information on switching from cigarettes to E-Cigarettes
Website: www.bestelectroniccigaretteblog.com

Quit Smoking Community
Website: www.quitsmokingcommunity.org

RELATE
Offers relationship counselling
Tel: 0845 270941
Website: www.relatesouthessex.co.uk

Samaritans
24 hour service: 0845 790 9090
Email: jo@samaritans.org
Website: www.samaritans.org.uk

SCOPE
National and local information and support services for families affected by Cerebral Palsy
Cerebral Palsy Helpline: 0808 800 3333 (Available Monday – Friday 9.00am – 9.00pm /Saturday – Sunday 2pm – 6.00pm)
Scope, Cerebral Palsy Helpline, PO Box 833, Milton Keynes, MK12 5NY
Website: www.scope.org.uk

Shelterline
24 hour free helpline for anyone with housing related problems
Helpline: 0808 800 4444
Email: info@shelter.org.uk

SNAC (Thurrock Special Needs Activity Club)
Voluntary & Community Resource Centre, West Street, Grays, Essex, RM17 6XP
Tel: 01375 389867
Email: snac2007@googlemail.com
Website: www.snac.btck.co.uk

THE SNAP CENTRE (Special Needs Young People and Parents)
Pastoral Way, Warley, Brentwood, Essex, CM14 5WF
Tel: 01277 211300
Email: info@snapcharity.org
Website: www.snapcharity.org

South Essex Rape and Incest Crisis Centre
Tel: 01375 380609
Website: www.thurrock-community.org.uk/sericc

The Sunshine Centre
Centre for disabled children aged 0-18 and their families.
Sue Rimmer, Manager, Sunshine Centre, Civic Square, Tilbury, Essex, RM18 8AD
Tel: 01375 413525

The Thurrock Family Information Service (FIS)
Signposting service to all support services
Tel: 01375 652801
Website: www.askthurrock.org.uk
Email: FIS@thurrock.gov.uk

Thurrock Trans-Vol (Voluntary Community Transport Project)
Minibus service for people in Thurrock who are unable to use conventional transport because of a disability
Thameside Centre, Orsett Road, Grays, Essex, RM17 5DX
Tel: 01375 391444
Email: contact@transvol.co.uk
Website: www.transvol.co.uk

Thurrock Youth Offending Team
4 Quarry Hill, Grays, Essex, RM17 5BT
Tel: 01375 413900

Tilbury Community Forum
Community support
Email: info@tilburycf.org.uk
Website: www.tilburycf.org.uk

Tilbury Police Station
Civic Square, Tilbury, Essex, RM18 8AD
Tel: 0800 333 444
Website: www.essex.police.uk

Tilbury Riverside Project
Tilbury Riverside Arts and Activity Centre
Tilbury, Essex, RM18 7NL
Tel: 01375 859911
Email: info@tilburyriversideproject.co.uk
Website: www.tilburyriverside.co.uk

TRUST – Thurrock Racial Unity Support Task Group
Thameside Complex, 2nd Floor, Orsett Road, Grays, Essex, RM17 5DX
Tel: 01375 385316
Email: info@thurrock-trust.org.uk
Website: www.thurrock-trust.org.uk/

Victim Support
Tel: 0845 3030900
Website: www.victimsupport.org.uk

Vitality
Working with local families to promote health and well-being through programmes such as smoking cessation, weight management and exercise
Tel: 0800 077 8000
Website: www.lovevitality.org

Women’s Aid Federation
Support, advice, information and refuge for women experiencing domestic violence.
24 hour helpline: 0808 2000 247
Email: helpline@womensaid.org.uk
Website: www.womensaid.org.uk

The YMCA
45 Beech Street, London, EC2Y 8AD
Tel: 020 7070 2160
Website: www.ymca.org.uk


FINANCE:

Benefit Enquiry Line
A confidential telephone service for people with disabilities, their carers and representatives
Tel: 0800 88 22 00

Benefit Enquiry:
Carers Allowance – 0845 6084321
Child Benefit Centre – 08454 302 1444
Disability Living and Attendance Allowance – 0845 712 3456
Disabled Persons Tax Credit – 0845 605 5858
Working Families Tax Credit – 0845 609 5000
Website: www.dwp.gov.uk

The Child Support Agency
Opening hours Monday - Friday 8am-8pm and Saturday 8.30am-5pm
Tel: 0845 713 3133
Website: www.csa.gov.uk

Direct Government
On-line list of public services
Website: www.direct.gov.uk

HM Revenue & Customs
Information relating to tax credits
Website: www.hmrc.gov.uk/taxcredit

Job Centre Plus
2 Derby Road, Grays, Essex, RM17 6QQ
Tel: 01375 815114
Website: www.jobseekers.direct.gov.uk

National Debtline
Open Monday-Friday 9.00am – 9.00pm and Saturday 9.30am – 1.00pm
Tel: 0808 808 4000
Website: www.nationaldebtline.co.uk


JOB OPPORTUNITIES:

First Personnel
1 Cromwell Road, Grays, Essex, RM17 5HF
Tel: 01375 391111
Website: www.firstpersonnel.co.uk

JobCentre Plus
2 Derby Road, Grays, Essex, RM17 6QQ
Tel: 0845 604 3719

Manpower UK
63 Orsett Road, Grays, Essex, RM17 5HJ
Tel: 01375 394120
Email: grays.branch@manpower.co.uk
Website: www.manpower.co.uk

Take 4 Personnel
51 Lodge Lane, Grays, Essex, RM17 5RZ
Tel: 01375 391337
Website: www.take4personnel.co.uk